Privacy Policy
This Privacy Policy explains how PassPaw® ("we," "our," or "the company") collects, uses, and protects the information you provide when using our website and availing our Online Pet Health Certificate services with home delivery. We are committed to safeguarding your privacy and ensuring the security of your data. By accessing or using our website and services, you consent to the practices outlined in this Privacy Policy.
1. Information We Collect
- Personal Information: We may collect personal information such as your name, address, email address, phone number, and pet-related details (e.g., pet's name, breed, age) when you use our services.
- Payment Information: When making a payment for our services, we collect payment-related information, such as credit card details, billing address, and transaction history. Please note that we do not store or retain your payment card information on our systems.
- Usage Information: We may collect information about how you interact with our website, including IP addresses, browser type, operating system, and the pages you visit. This information helps us improve our website's functionality and user experience.
2. Use of Information
We use the collected information for the following purposes:
- To provide and maintain our services, including generating Online Pet Health Certificates and facilitating home delivery.
- To process payments for services.
- To communicate with you regarding your orders, service updates, and promotional offers.
- To improve our website, services, and user experience.To comply with legal obligations.
3. Data Security
We implement industry-standard security measures to protect your personal information. This includes encryption and secure data storage to prevent unauthorized access, disclosure, alteration, or destruction of your data.
4. Disclosure of Information
We do not share your personal information with third parties, except in the following situations:
- To service providers and partners who assist us in delivering our services.
- To comply with legal requirements, court orders, or other legal processes.
- To protect the rights, safety, and property of our users, the public, or our company.
- In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
5. Your Choices
- You have the right to access and update your personal information through your account settings on our website.
- You can opt out of promotional communications by following the instructions in the communication or contacting us directly.
6. Cookies
We use cookies and similar technologies to improve the functionality of our website. You can manage your cookie preferences through your browser settings.
7. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us, and we will take appropriate measures.
8. Changes to Privacy Policy
We may update our Privacy Policy to reflect changes in our practices or legal requirements. We will post the revised Privacy Policy on our website, and the changes will become effective immediately. It is your responsibility to review this Privacy Policy periodically.
9. Contact Us
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:
contact@passpaw.co.uk
Last updated: January 1st, 2024
By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.